6 CITIES 2019



Customer success means business success

Announcing CEW Africa 6 Cities 2019, the premier customer success conference series starting with Nairobi on the 1st and 2nd August 2019.

We believe customer experience done well, benefits customers, employees, stakeholders and shareholders, thus amplifying all round success.

Customer Experience World Events has provided 18 years education at the forefront of Customer Experience for executives who want to magnify customer experience while maximising returns. The events provide practitioners and executives with useful, real-world examples of how to scale CX as a competitive advantage for their business. 

Looking forward, designing and delivering an experience that delivers both rational and emotional objectives won’t be a "nice to have", it will be a critical capability to effectively differentiate your products or services.

Our conference content has been developed with the support of leading brands' CX practitioners to ensure that it provides value and cross industries best evidenced practices for those who are looking to start, accelerate, sustain or reboot their programmes. 

Improving the customer experience and validating long term customer and business success, requires the development and implementation of the necessary capabilities.  

CEW2019 is the premier customer experience event where Practitioners and Consultants, from all over the globe, share their customer success insights, foresights and hindsights. This is a CPD certified event and delegates can expect to learn from a master class as well as keynotes, presentations and case studies.

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