Large B2B

Part 1: What to do now, do next and do later to draw value from CX.

Join us on 10 Sept 2020 10:00 – 11:30am


The answer isn’t more technology or consultancy spend… you need to be able to do this for yourselves.

You can now join us online for an interactive Live Conference Stream of each part of the event.

This session will focus on the specific opportunities and challenges in designing and optimizing CX in the context of large B2B relationships.

Specifically how to directly drive value from CX in the context of the large B2B trading context.

B2B CX Leaders often struggle to find comparators and examples , this very practical stream will focus on the very specific challenges and opportunities that CX drives in a large B2B trading context. Participants will hear what CX leaders need to do “now, next and later” in terms of driving B2B value in the light of C19.

To accommodate your new work-from-home schedule, CEW2020 B2B, THE premier customer success conference event, will now be coming to you as a 4-part series of 90 minutes each, hosted over 4 weeks via LIVE CONFERENCE STREAM. Join us for part 1 of the event, Large B2B, on 10 September at 10:00 – 11:30 (GMT). Live streaming the event gives us the ability to give you so much more, for so much less.