The Simple Truth about Leadership Success, “Simplify & Make Simple””
Culture of CX + (S+S) - Instigate Innovation & Growth - Leading by S+S - Crafting the Action
Four main issues we will address and answer, throughout Simplicity + Simplification (S+S) talk:
1. Why we all contributed to complexity and what will it take to make it simple?
a. Short examples, Aldi, Amazon, Cloud Solutions.
2. How do you ensure that real innovation and growth works within your corporate ecosystem?
a. Lessons learned from SAP.
3. How to lead and design a culture of “simple and simplified” strategic experiences?
a. Dos and don’ts and what is organization barrier for S+S.
b. Samsung as an example.
4. How to craft your corporate action plan to win with S+S strategy?
Leadership and ability to adapt and change will define your corporate future. “In this complex world, the success stories almost always include simplicity as a leverage tool to growth, amazing Employee & Customer Experience, Design and Innovation Enablement. Companies such as Aldi, Netflix, SAP, Amazon, Tesco, BMW are winning or regaining growth due to their leadership strategic S+S focus. They got the basics – getting from point A to point B – was a straight line of successes and growth. Now from point B to point C, will be a different story.
Simply put simplification in your strategic road map, and ensure customer experience success, real innovation, retention as well as maximized revenue and share value.
Ricardo Saltz Gulko
Ricardo Saltz Gulko is a global strategist, Eglobalis managing director and co-founder, a thought leader, practitioner and keynote speaker in the areas of real innovation, simplification, customer experience, design, services and customer success.
Ricardo has worked as a global executive, focusing on innovation, culture and human change, services, customer and employee experience, utilizing tools as design thinking with numerous global technology companies, including Oracle, Ericsson, Orange, Vodafone, Cingular, Amdocs, VW, SAP and Samsung among others.
He is the co-founder of the European Customer Experience Org. (Initiative under development) and currently resides in Munich, Germany with his family.
You can learn more about Ricardo, his work, passions, and his charitable causes at his LinkedIn, Facebook, Eglobalis -Innovation –Insight – Information Agency page, or Twitter.
He currently works to help companies of varying sizes to transform themselves in the areas of innovation, change, design, and customer experience, utilizing simplification and services modelling as design thinking pathways, and professional services. He holds a MBA at J.L. Kellogg Graduate School of Management, Evanston, IL USA and Undergraduate studies in Information Systems and Industrial Engineering.
Ricardo is also a global citizen fluent in English, Portuguese, Spanish, Hebrew and German. He is the co-founder of the European Customer Experience Org. (Initiative under construction) and currently resides in Munich, Germany with his family. Ricardo learned and worked around the globe and resided in Brazil, UK, Israel, South Korea, USA, The Netherlands and Germany.
Passionate about work and life, Ricardo, a diabetic Type One, wants to help wipe diabetes from the Earth for all of us in our lifetimes. All the proceeds from his forthcoming 2019 book will be shared with the Faustman Lab. Ricardo is doing his fair share and encouraging his followers to help support this valuable work, which is being conducted at Massachusetts General Hospital and Harvard Medical School.
You can learn more about Ricardo, his work, passions, and his charitable causes at his LinkedIn, Facebook, Eglobalis – Innovation – Insight – Information Agency page, or Twitter.
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