How do traditional style organisations compete in an ever-changing business landscape in a disorganised world?
Recent Accenture research has found that many Board-level teams are lacking in the right sort of skills to be able engage with the modern customer and employee. The need to develop those skills has never been higher than it is now, particularly as we deal with the impact of the Coronavirus pandemic.
This talk includes 2 successful leadership case studies about:
• How they have developed their leadership to thrive
• How that has fed through into better employee and customer outcomes.
To accommodate your new work-from-home schedule, CEW 2020, THE premier customer success conference event, will now be coming to you as a 4-part series of 1.5 hours each, hosted over 4 weeks via LIVE CONFERENCE STREAM. Join us for part 1 of the event, Leadership, on 8 September at 10:00 – 11:30 (GMT). Live streaming the event gives us the ability to give you so much more, for so much less.