Advisory panel

To ensure that The Focus Group constantly and consistently offers the foremost and optimum CX content globally, we have created an advisory panel of CX leaders that will assist to ensure we are the leading voice in Customer Experience. 

The Advisory Panel consists of a select group of CX professionals, who have been involved in CX for a number of years. Their guidance is our commitment to a more fruitful, knowledgeable and enjoyable experience at all future Customer Experience World events.

Willem Gous | South Africa

The Human Entrepreneur

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Mohamed Latib | USA

Founder & CEO
CX University

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Adrian Swinscoe | UK

Best-selling author, Forbes contributor, i...
How to Wow

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Dr Chris Brauer | UK

Director of Innovation
Goldsmiths, University of London

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Oisin Lunny | UK

Professor of UX Driven Business
Barcelona Technology School

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