In these uncertain times, we wanted to offer you some support. So please see our complimentary webinar entitled ‘How to give your customers what they want, not what you think they need’.
Packed full of insights about how brands like Deliveroo, Pret and many others are making a positive impact in these difficult times.
We will be looking at the psychology, storytelling and mindfulness of CX.
The webinar was hosted by The Disruptive Thought Leader, Best selling author, podcast host and Forbes writer Adrian Swinscow alongside Martin Lucas, CEO of Gap in the Matrix, expert in Mathematical Psychology (how we make decisions and fun thinking stuff).
We also wanted to let you know that both our London and Johannesburg events will now be streamed live and won’t be held in person. However, this comes with a bonus: if you buy a ticket for one, you get access to the other. <A nice 2:4:1 bonus!>DOWNLOAD THE SLIDE DECK HERE
For booking assistance contact:
The Focus Group
+44 (0)121 709 3938