Customer Experience

Part 3: Retention, loyalty & advocacy are still being overlooked.

Join us on 28 July. 2020 10:00 – 11:30 (GMT)

If you missed out on this, don't despair!

You can still benefit from this great series by registering below and receiving the video recordings and slide decks from each session.


Customer experience is the battleground

So, how come so many companies and brands are struggling to deliver a stand-out, competitive and consistent experience?

This stream includes 2 successful CX Brand Focused case studies about:

• How they have competed
• Where they chose to try and stand out
• What are they doing to make sure they remain on top
• How has that fed into better employee and customer outcomes

To accommodate your new work-from-home schedule, CEW 2020, THE premier customer success conference event, will now be coming to you as a 4-part series of 1.5 hours each, hosted over 4 weeks via LIVE CONFERENCE STREAM. Join us for part 3 of the event, Customer Experience, on 25 July at 10:00 – 11:30 (GMT). Live streaming the event gives us the ability to give you so much more, for so much less.