Customer Experience

Part 3: Retention, loyalty & advocacy are still being overlooked.

Join us on 28 July. 2020 10:00 – 11:30 (GMT)


Customer experience is the battleground

So, how come so many companies and brands are struggling to deliver a stand-out, competitive and consistent experience?

This stream includes 2 successful CX Brand Focused case studies about:

• How they have competed
• Where they chose to try and stand out
• What are they doing to make sure they remain on top
• How has that fed into better employee and customer outcomes

To accommodate your new work-from-home schedule, CEW 2020, THE premier customer success conference event, will now be coming to you as a 4-part series of 1.5 hours each, hosted over 4 weeks via LIVE CONFERENCE STREAM. Join us for part 3 of the event, Customer Experience, on 25 July at 10:00 – 11:30 (GMT). Live streaming the event gives us the ability to give you so much more, for so much less.