The Customer Relationship Management Academy of Asia (CRMAA)

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The Customer Relationship Management Academy of Asia (CRMAA) is a global network for CRM and CX businesses and professionals with the innovative and avowed aim of developing the concept of Customer Experience and Customer Centricity in Asian countries. 

It is a strategic think-tank cum interactive network, educational platform, and accreditation forum geared towards constantly improving the caliber of industry professionals and business by implementing successful business transformation. As a knowledge Sharing and Learning Platform we design customised Certification Programme, CX Master Classes, Research & Publications, Online CX Repository and Exclusive Customer Strategies Offline and Online Events. Our proprietary Audit and Assessment assist the organisations in measuring their Customer Centricity, CX and Patient Experience Standards and CEM Benchmarks.