Our Purpose

Today, we live in the attention economy. With so much information, resources and knowledge at ones disposal, it’s hard to focus on what is really important. 

The Focus Group helps you to focus on the information that is important to grow your business. For years we have selected the best content to feature at premier events across the globe. With the launch of our new web site, we now bring you an interactive site with videos, articles and infographics related to customer experience and employee engagement. 

The Info Zone is the one place where you will find quality content and with a few minutes reading time a day, you will be up to date with the latest trends.

Articles | Videos | Infographics | Presentations | Expert | eBooks

We will over the next few months be recruiting subject matter experts around the world to bring you unique purpose developed content that will fast track you on your way to customer centricity.