• Driving Service Excellence and Quality Care
• Achieving Cultural Transformation at the C level
• Employee Engagement to Improve patient experience. Successful strategies in
• engaging staff improvement
• Accountability: Holding yourself and employees accountable to Service Standards
• Leadership and HRO’s (Highly Reliable Organisation)
To accommodate your new work-from-home schedule, PX 2020, THE premier patient experience conference event, will now be coming to you as a 4-part series of 1.5 hours each, hosted over 4 weeks via LIVE CONFERENCE STREAM. Join us for part 1 of the event, PX & Culture for care, on 29 September at 10:00 – 11:30 (GMT). Live streaming the event gives us the ability to give you so much more, for so much less.