• Extracting PX insights from Conversations
• Building relationships using therapeutic communication
• Dr. Lorraine
• Critical Skills for Transformation of PX (listening and empathy)
To accommodate your new work-from-home schedule, PX 2020, THE premier patient experience conference event, will now be coming to you as a 4-part series of 1.5 hours each, hosted over 4 weeks via LIVE CONFERENCE STREAM. Join us for part 4 of the event, PX and critical communication, on 20 October 2020 at 10:00 – 11:30 (GMT). Live streaming the event gives us the ability to give you so much more, for so much less..