For every customer experience event throughout the world, we carefully evaluate and hand pick a number of speakers who can share the cutting edge trends in the industry as well as speakers who can share their stories on how they achieved success.
See speakers for our upcoming events along with those that have spoken previously.
Keynote Speaker | Author | Customer Servic...
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Event Chair
Journalist & TV Presenter
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Chair and Facilitator for the Customer Exp...
The Customers Why
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Businessman, writer and member of The Hous...
UK Government, Waitrose, John Lewis & Channel 4
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Managing Director and Co-founder
Eglobalis Customer Experience, Innovation & Design Agency
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Chair for London Growth and Innovation
Co-Founder and Group COO of Xoomworks Ltd
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Best-selling author, Forbes contributor, i...
How to Wow
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Head of Customer Experience
AkzoNobel
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Sr. Director of Customer Success and Support
Twilio
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UK Head of Sales, SME
ABN AMRO Commercial Finance
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Change Agent
Team Dynamics Consulting
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Head Customer Experience
Old Mutual Insure
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Head of Client Value Proposition
Nedbank Insurance
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After Dinner Speaker
When Your Life Depends on It
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Customer Loyalty, Direct Marketing, Insigh...
Ackermans
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Channel Service Director
Nationwide Building Society
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Head of Customer Experience Applications
Oracle
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Managing Director - Regional Banking
Metrobank
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Senior Manager, Customer Experience
MultiChoice
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Organisational culture and employee engage...
Happy Sandpit
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Director of Global Partnerships
BrandsEye
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Global Ambassador OpenExo | CEO The Equino...
OpenExo, ABSA & The Equinox Innovation Centre
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Director, Customer & Partner Experience
Microsoft
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Thought Leader & Consultant
Value Genie
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Customer Experience & Digital Transformation
Ogilvy
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Director of Innovation
Goldsmiths, University of London
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Head of Customer Experience EMEA
Experian
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CX specialist and call centre expert
WNS Global Services SA
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Head of Insights & Planning
Dublin Airport
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Head of Planning
Communications and Energy Ombudsman
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Certified Customer Experience Professional
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Customer Success Champion
A-Game Business Consulting
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Managing Director
AxxonSoft Southern Africa
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Head of Service Lab Operations Management
Discovery Health
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Director, Digital Transformation
eGain
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Senior Account Manager
Seen Connects
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Ombud (Acting)
The Consumer Goods and Services
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Professor of UX Driven Business
Barcelona Technology School
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Managing Director
Congruence Training
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Head of Social Business
Brand, Market...
Grant Thornton
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Global senior online marketing manager
Siemens
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Customer Experience Director
Coventry Building Society
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Senior Research Fellow
University of Bristol
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Chief RCS Business Messaging Ecosystem Eva...
Google
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Independent Consultant
Contact Centre Consulting
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Head - Innovation and Customer Strategy
Taste Holdings
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Customer Experience Consultant
Roz Broome Consulting (Pty) Limited
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Head of Customer Service
Sure Petcare
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Director: Client Experience
Ask Afrika
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CEO, Customer Experience Optimiser
Shirute
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Founder & President
CustomerMatters LLC
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Director of Customer Experience
Strativity Group
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Director, Customer Experience
Reliant
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Chief Operating Officer
Genii Analytics
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Director, Strategic Accounts & Channels
Genii Ai
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Technology Stream Chair
The CX Group
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