For every customer experience event throughout the world, we carefully evaluate and hand pick a number of speakers who can share the cutting edge trends in the industry as well as speakers who can share their stories on how they achieved success.
See speakers for our upcoming events along with those that have spoken previously.
Medical Director, Global – Respiratory CEP
GSK
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Global Ambassador OpenExo | CEO The Equino...
Emergent Africa | Colin Iles
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Best-selling author, Forbes contributor, i...
Tribe CX
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Customer Experience & Digital Transformation
Ogilvy Consulting
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Certified Clinical Sociologist
Association for Applied and Clinical Sociology
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Event Chair
Journalist & TV Presenter
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Global Talent Leader & MD
Let’s Talk Talent
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Chair and Facilitator for the Customer Exp...
Gap in the Matrix
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Technology Stream Chair
The CX Group
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Managing Director and Co-founder
Eglobalis Customer Experience, Innovation & Design Agency
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Best-selling author, Forbes contributor, i...
How to Wow
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Head of Customer Experience
AkzoNobel
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CEO & Founder
Alice Made This, High Growth SME
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Sr. Director of Customer Success and Support
Twilio
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Trusted Board-level Technology Advisor & F...
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UK Head of Sales, SME
ABN AMRO Commercial Finance
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Change Agent
Team Dynamics Consulting
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Managing Director - Regional Banking
Metrobank
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Founder and CEO
Temos International
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Organisational culture and employee engage...
Happy Sandpit
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Director of Global Partnerships
BrandsEye
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Director, Customer & Partner Experience
Microsoft
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International Clinic Ambassador
GCR - Global Clinic Rating
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Thought Leader & Consultant
Value Genie
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Director of Innovation
Goldsmiths, University of London
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Vice President of Quality Services Inpatie...
Select Medical
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Head of Client Experience
Nedbank Insurance
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Chief Medical Officer
Amsterdam UMC
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Founder, Innovator and Activist
The Narrative Initiative
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Director of Optimization
CXL Agency
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Head of Customer Experience EMEA
Experian
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CX specialist and call centre expert
WNS Global Services SA
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General Manager - Digital and Customer Exp...
Nissan Motor Co.
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Customer Experience transformation executive
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Head of Insights & Planning
Dublin Airport
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Head of Planning
Communications and Energy Ombudsman
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Head Strategic Management
Discovery Insure
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Associate Professor of Medicine
University of Colorado School of Medicine
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H/O CX, Store of the Future
Farfetch UK Ltd
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Deputy Director
Crown Commercial Services
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Customer Success Champion
A-Game Business Consulting
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Managing Director
AxxonSoft Southern Africa
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Head of Service Lab Operations Management
Discovery Health
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President
British Chamber of Business in Southern Africa
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Director, Digital Transformation
eGain
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Ombud (Acting)
The Consumer Goods and Services
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Director
Alexander Monro Ziekenhuis
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Head of Group Customer Experience Strategy...
Old Mutual Group Ltd
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Best-selling author, non-exec director, ch...
GatenbysConsulting
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Professor of UX Driven Business
Barcelona Technology School
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Managing Director
Congruence Training
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Senior Business Development Manager
Phonexia
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Head of Social Business
Brand, Market...
Grant Thornton
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Operations Director
Virgin Holidays
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Chief Executive
Action against Medical Accidents (AvMA)
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Customer Experience Director
Coventry Building Society
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Independent Consultant
Contact Centre Consulting
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Head - Innovation and Customer Strategy
Taste Holdings
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Customer Experience Consultant
Roz Broome Consulting (Pty) Limited
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Senior Vice President, Human Resources and...
JCB International (Europe) Ltd
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Executive Head of Customer Experience
Cell C
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CEO, Customer Experience Optimiser
Shirute
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Head of Momentum iX
Momentum iX (Client-led Digital Capabilities)
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Senior Vice-President, Co-Founder
Cast & Hue
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Founder & President
CustomerMatters LLC
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Director of Customer Experience
Strativity Group
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Group Chief Digital Officer
Life Healthcare
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Chief Operating Officer
Genii Analytics
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Co-Founder Viisi, Advisor & Speaker
Viisi
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Director, Strategic Accounts & Channels
Genii Ai
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Customer Insights Manager
Multichoice
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