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Former IBM Global Managing Partner and world-renowned Futurist Andrew Grill will close day 1 of the conference with an inspirational keynote looking at how both B2B and B2C companies need to “disrupt or be disrupted” when it comes to customer experience.
Andrew will use his experience in working with major IBM clients as well as senior teams at DHL, Nike, Nestle, Bupa, Barlcays, Mars, Vodafone, De Beers, Mercer and the NHS to provide practical and actionable advice that can be put into action the next day.
His experience running 6 high-tech start-ups over a 12 year period will also provide delegates with practical examples of how to work in an agile way within established organisations.
With consumers and clients demanding the same experience when they use digital-first services such as Uber and Netflix, what are you doing to deliver a level of experience they now demand everywhere?
No matter what size organisation you represent, Andrew’s keynote is guaranteed to challenge your current view, help you become more “digitally curious” and inject some digital diversity into your organisation. This closing keynote is not to be missed!
Practical Futurist and Former IBM Global Managing Partner, Andrew Grill is a popular and sought-after keynote speaker and trusted board-level technology advisor. Unlike traditional Futurists who paint a picture of the future in 10, 20 or even 50 years’ time, Andrew delivers practical and immediately actionable insights in every session.
100% digital, Andrew believes that “to get digital you need to be digital” and his engaging keynotes provide actionable insights on how to achieve corporate goals on a global and long-lasting scale.
Andrew has spoken in over 40 countries worldwide. Recent clients include senior executives from DHL, Nike, Nestle, Barclays, Euler Hermes, Mars, Vodafone, Arriva, Johnson Matthey, Taylor Wessing, Bunzl, De Beers, Sanofi, NHS, Thomson Reuters, Royal London, ANZ, KPMG, Schroders, Mercer, British Airways, Finnair, UK Government, Westpac, Qantas, Aon, American Airlines, and Shell.
He also delivers workshops and provides strategic advice at the C-suite and Board levels.
Andrew carefully crafts every keynote with his audience in mind. Some of his distinctive keynotes include:
Andrew will be speaking at:CEW LONDON CEW JOHANNESBURG