Linda Yeardley

Linda Yeardley

Title: Director, Digital Transformation

Company: eGain

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About the speaker

A passionate advocate of excellence in customer service, with a special interest in Knowledge and AI, Linda has more than two decades’ experience of implementing and exploiting eGain solutions to transform customer service for a wide range of clients.

In her current role as a Digital Transformation Director at eGain, Linda combines this experience of deploying omni-channel solutions, her knowledge management expertise and a focus on delivering tangible business benefits to guide eGain customers through operationalising digital transformation strategy.

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Linda will be speaking at: